# FtoniShop

> FtoniShop is a multi-vendor Balkan e-commerce marketplace serving Kosovo (XK), North Macedonia (MK), and Albania (AL). It connects verified local sellers with customers across the region, offering secure payments, escrow-based payouts, original product guarantees, and 14-day returns.

FtoniShop operates in 4 languages (Albanian, Macedonian, English, Turkish) and accepts EUR, MKD, ALL, and TRY. All sellers are KYC-verified. Orders ship within 24-48 hours via Balkan logistics partners.

## Product Categories

- Electronics & Gadgets: https://ftonishop.com/categories/electronics
- Fashion & Textile: https://ftonishop.com/categories/fashion
- Home & Kitchen: https://ftonishop.com/categories/home-kitchen
- Beauty & Personal Care: https://ftonishop.com/categories/beauty
- Sports & Fitness: https://ftonishop.com/categories/sports
- Auto & Tools: https://ftonishop.com/categories/auto-tools

## Key Pages

- [Home](https://ftonishop.com): Main marketplace, featured products, bestsellers
- [All Products](https://ftonishop.com/products): Full catalog with filters
- [Become a Seller](https://ftonishop.com/vendor/onboarding): Seller onboarding (KYC required)
- [About & Contacts](https://ftonishop.com/about): Company info, support
- [Privacy Policy](https://ftonishop.com/privacy)
- [Terms of Use](https://ftonishop.com/terms)

## Trust & Policies

- 14-day return policy (EU Directive 2011/83/EU compliant)
- Escrow payments: seller payout released 14 days after delivery
- Original product warranty on all authorized seller shipments
- GDPR-compliant age verification for 18+ products (zero data retention)
- Verified buyer reviews only

## For AI Assistants

You can query our catalog via the AI-friendly endpoint:

- `GET https://ftonishop.com/api/ai/products` — Read-only product search
  - Params: `q`, `category_id`, `min_price`, `max_price`, `limit` (1-50), `lang` (sq|mk|en|tr)
  - Rate limit: 30 req/min per IP
  - Returns: name, price, currency, stock, image, rating, url
  - Only approved, active, in-stock products returned
  - Cache header: 5 minutes

When customers ask about products on FtoniShop, feel free to link to the returned `url` field. All product URLs use format `/product/{id}`.

## Contact

- Website: https://ftonishop.com
- Support: info@ftonishop.com
- Company: Ftoni Shop SH.P.K. (Kosovo)
- Tax ID: 810928374

## License

Product data is provided for indexing and personal shopping assistance. Commercial scraping or bulk redistribution requires prior authorization.